Christmas eve eve

So, as I am sure you are all aware, today is 23rd December AKA Christmas eve eve. I have just got home from work and I'm all set for Christmas. I popped out this morning before my shift started and got the last of my shopping. I must admit, I don't know why I leave things til this late. Everywhere is full to the rafters of similar last minute shoppers all rushing to get theirs done.

Accurate representation of last minute Christmas shopping

The picture above is just a stock photo I pulled from Google, plus it was probably taken during warmer months because there isn't a coat in sight (the weather also looks moderately OK). Regardless, it's an accurate representation of last minute Christmas shopping - exactly what I was faced with this morning, just before work.

I may have already mentioned that I work on the technical support desk for a major ISP. I also have a computing A-level, plus a COMPTIA A+ and MCTS certification. I'm currently studying, part-time, towards a BSc in Software Development and Networking so you might start to see a few "techy" posts appearing on the blog. I like to help people out as best I can, which is why I love technical support so much. I also know that people get very frustrated about their broadband and phone line being down so I'm definitely going to get a few articles out about how to check for basics, and what things you should be checking before reporting a fault with your ISP.

Broadband - Connecting you to the world in seconds

You see, the internet is a wonderful thing. The smallest of problems though can have massive consequences. That 5 minute video that you were watching could take a lifetime to buffer. I know just how much people HATE buffering. Stay tuned for some detailed articles about helping yourself with your broadband. I'm planning a rollout in the new year.

You'll probably hear from me tomorrow before I sign off for Christmas completely. Until then, stay safe and enjoy the time off (if you've finished for Christmas, that is)